Patient Responsibilities

  • A responsibility to follow plans and instructions for care that you have agreed on with your practitioners.
  • To ask for simpler explanations if you do not understand your illness or treatment.
  • To cooperate with the physician and practice staff and provide the necessary personal and medical history required for treatment.
  • To tell your physician whether or not you are willing and able to follow the treatment plan recommended for you.
  • To be responsible for keeping follow- up and referral appointments, or for notifying the doctor if the appointment cannot be kept.
  • To be timely about paying your physician practice bills, and to ask questions if you do not understand the bills.
  • To accept full responsibility of your health condition if you refuse treatment or if instructions are not followed.
  • To be familiar with the benefits and exclusions of your health care coverage.
  • Be familiar and comply with the practitioner guidelines and recommendations regarding access to routine, urgent and emergent care.
  • Obtain an authorized referral from your primary care physician if required by your health care coverage for services rendered by an urgent care facility.
  • To allow a minimum of 48 hours when requesting a copy of your medical records to be prepared, except in the case of an emergency.

2310 Wade Hampton Blvd. | Greenville, SC 29615 | Phone (864) 292-5915 | Fax (864) 244-7734