Patient Responsibilities
- A responsibility to follow plans and instructions for care that you have agreed on with your practitioners.
- To ask for simpler explanations if you do not understand your illness or treatment.
- To cooperate with the physician and practice staff and provide the necessary personal and medical history required for treatment.
- To tell your physician whether or not you are willing and able to follow the treatment plan recommended for you.
- To be responsible for keeping follow- up and referral appointments, or for notifying the doctor if the appointment cannot be kept.
- To be timely about paying your physician practice bills, and to ask questions if you do not understand the bills.
- To accept full responsibility of your health condition if you refuse treatment or if instructions are not followed.
- To be familiar with the benefits and exclusions of your health care coverage.
- Be familiar and comply with the practitioner guidelines and recommendations regarding access to routine, urgent and emergent care.
- Obtain an authorized referral from your primary care physician if required by your health care coverage for services rendered by an urgent care facility.
- To allow a minimum of 48 hours when requesting a copy of your medical records to be prepared, except in the case of an emergency.